With HSi, you benefit for all-round service and support.
We also support you with many attractive services even after your purchase so that you will continue to be satisfied with our products and services.
Just for you: free call-back service
Do you have a question or problem, but you don't have time to talk with us about it right now? No problem! Use our call-back service to let us know when you do have time. We will call you back exactly at your requested time.
Just for you: intensive training courses
Goal-oriented training helps you to learn to use our software effectively. Only intensive training geared towards customer needs ensures continued success. Particularly the option of changing or enhancing HSi Technology Basis® logic structures and calculation processes increases system efficiency without outside assistance, and without additional costs.
Just for you: convenient e-seminar
Experience has shown that users can still become uncertain about how to use certain functions over the course of time, even if they have had intensive training at some point. Our e-seminar allows you to receive specific training for individual function ranges without having to leave your workplace. And your boss will like that.
Just for you: expert support
Even with the best care and maintenance, some day your system may not run the way it usually does. Our maintenance and service agreement provides insurance for such cases. We will have your software working properly or resolve the problem as fast as possible. What's more, you can download regular updates free of charge.
Just for you: informative events and trade fairs
With the customer forum and practical experience special seminar, we provide all users a platform to learn about new developments and to exchange experiences with other users. You can also discuss your questions at technical discussions at national and international trade fairs. We also show the functional capability of our software in all aspects of production at talks by various event organisers, such as VDI, DIF, etc.
